TNT Express B.V.
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Publicatie datum
31 okt 2013 - 08:00
Statutaire naam
TNT Express B.V.
Titel
TNT Express appoints Chris Goossens to new Management Board position, Managing Director Customer Experience
Bericht
Amsterdam, 31 October 2013 – TNT Express has appointed Chris Goossens to a newly created Management Board-level position, Managing Director Customer Experience, effective immediately. The new position is key in building on TNT Express' industry-leading position in customer experience.
Chris will lead a dedicated Customer Experience team, responsible for perfecting customers' door-to-door experience.
She started with TNT Express in 1988 and has held global management positions in Sales, Customer Experience and Operations. Throughout, Chris has championed the primacy of customers in all activities of TNT Express. Her most recent role was Managing Director Europe & Americas. In the interim, David Burton, Global Director Sales, will assume Chris' former responsibilities.
“No one in our company -- in our industry -- is more suited for this job than Chris,” says Tex Gunning, CEO TNT Express. “Chris brings a wealth of operational and commercial experience to lift TNT Express’ customer experience to the next level.”
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