Hargreaves Lansdown (clone of FCA authorised firm)

08 Sep 2016 Waarschuwing van een buitenlandse toezichthouder

Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this ‘clone firm’.

Almost all firms and individuals carrying out financial services activities in the UK have to be authorised or registered by us. This firm is not authorised or registered by us but has been targeting people in the UK, claiming to be an authorised firm.

This is what we call a 'clone firm'; and fraudsters usually use this tactic when contacting people out of the blue, so you should be especially wary if you have been cold called. They may use the name of the genuine firm, the 'firm reference number' (FRN) we have given the authorised firm or other details.

You can find out more about this scam tactic and how to protect yourself from clone firms.

Clone firm details

Fraudsters are using or giving out the following details as part of their tactics to scam people in the UK:

Hargreaves Lansdown (clone of FCA authorised firm)

Telephone: 0117 318 2655, 0117 205 0132

Email: info@hl.co.uk, noreply@hl.co.uk, accounts@hl.co.uk

The emails are disguised so as to appear to genuinely originate from the authorised firm. The clone firm is also using the address of the authorised firm.

Be aware that the scammers may give out other false details or mix these with some correct details of the registered firm.

FCA authorised firm details

This FCA authorised firm that fraudsters are claiming to work for has no association with the ‘clone firm’. It is authorised to offer, promote or sell services or product in the UK and its correct details are:

Firm Names:
 Hargreaves Lansdown Asset Management Limited (FRN: 115248)
 Hargreaves Lansdown Advisory Services Limited (FRN: 189627)
 Hargreaves Lansdown Stockbrokers Limited (FRN: 149970)
 Hargreaves Lansdown Fund Managers Limited (FRN: 166016)
Address: One College Square South, Anchor Road, Bristol, BS1 5HL
Telephone: 0117 900 9000
Email: helpdesk@hl.co.uk
Website: www.hl.co.uk

Hargreaves Lansdown would never call you out of the blue to try and convince you to invest or buy a product. If you are in any doubt, please hang up on the caller and call Hargreaves Lansdown back on 0117 900 9000.

How to protect yourself

We strongly advise you to only deal with financial firms that are authorised by us, and check the Financial Services Register to ensure they are. It has information on firms and individuals that are, or have been, regulated by us.

If you want to check a consumer credit firm that may not yet have been authorised by us, please also check the Interim Permission Register(link is external)

If a firm does not appear on the Register but claims it does, contact our Consumer Helpline on 0800 111 6768.

There are more steps you should take to avoid scams and unauthorised firms.

You should also be aware that if you give money to an unauthorised firm, you will not be covered by the Financial Ombudsman Service(link is external) or Financial Services Compensation Scheme(link is external) (FSCS) if things go wrong.

Report a clone firm

If you think you have been approached by an unauthorised or clone firm, or contacted about a scam, you should contact us. If you were offered, bought or sold shares, you can use our reporting form.

What to do if your firm is cloned

If you think your authorised firm has been cloned or scammers are fraudulently using your name or other details, contact our Firm Helpline on 0300 500 0597.

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