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Register of Information

Under DORA, financial institutions must maintain an information register for all contractual agreements with third-party ICT service providers at entity, sub-consolidated and consolidated level. The information register must be shared annually with the national supervisor, who will then share it with the European supervisors (EBA, EIOPA and ESMA). The European supervisors use the information from the registers for the designation of critical third-party ICT service providers.

Consolidation level

Depending on the situation that applies to your company, you must provide the register of information at the following level of consolidation:
  • At the level of the financial entity, where the financial entity is not part of a group of financial entities.
  • At the level of the financial entity, where the financial entity is part of a group of financial entities and the parent undertaking(s) is/are located outside the European Union.
  • At the highest level of consolidation in the European Union, where the financial entity is part of a group of financial entities and the AFM has supervisory responsibility pursuant to the Union acts referred to in Article 46 of DORA.

Financial entities for which we are the competent supervisory authority and which are part of a group of financial entities in which the parent company at the consolidated level does not fall under the supervision of another competent authority in the European Union must submit the register of information at the level of the individual financial entity.

Frequently asked questions

Have the ESAs published answers to frequently asked questions about the request for registers of information?

Yes, the ESAs published a FAQ document on February 14, 2025, regarding the collection of registers of information. Additionally, the ESAs shared details on their website about how these information registers should be collected and reported.

Can we use the form from the 2024 Dry Run for the 2025 DORA register of information inquiry?

No. The Dry Run was a test inquiry for supervisory authorities and market participants in 2024, and the requirements differ from the format used then. We have published a form that u can use.

My ICT service provider does not have a LEI or EUID. How do I fill in this field?

If your ICT service provider does not yet have an LEI or EUID, you must provide another available identification number. See also question 40 of the ESAs' FAQ. To prevent your company from receiving a request to supplement the register of information, it is important that you do not use a dummy code and do not leave this field empty.

For some ICT contracts, certain data is still missing that needs to be entered into the register of information. How should we handle this?

For this, we refer you to questions 26 and 27 of the ESA’s FAQ

Not all ICT contracts are DORA-compliant yet. Should we still include them?

We refer you to questions 26 and 27 of the ESA’s FAQ. You must include all ongoing contracts with ICT service providers in the register of information. If certain columns of the register of information are not yet available, you may enter 'not applicable' or follow any other instructions provided (see the question above). 

The RTS on subcontracting is not yet final. Should companies already include subcontracting parties in the register of information?

Yes. Based on the combined registers of information, the ESA’s aim to identify which ICT service providers should be classified as critical ICT service providers under supervision. The draft RTS on subcontracting and the ESA’s FAQ (including questions 70, 79, 84, and 85) can be used as a reference point.

The parent undertaking in our group falls under the prudential group supervision of DNB. There are banks and/or insurers within the group for which DNB is the competent authority under DORA, as well as other financial entities for which the AFM is the competent authority under DORA. Can we suffice with submitting the consolidated register of information to DNB only (or having it submitted to DNB)?

We refer you to questions 4 to 9 of the ESA’s FAQ.

In addition, DNB will request the register of information at consolidated prudential level from (parent undertakings of) banks and insurers under its supervision. If this consolidated register of information also includes the registers of information for one or more other financial entities for which the AFM is the competent authority under DORA, submission of the register to DNB may be sufficient. In that case, the individual and (sub-)consolidated registers of information do not need to be submitted separately to the AFM, to avoid double reporting.

However, this is only permitted if the consolidated register of information clearly indicates the relevant parts of the register for each individual financial entity. In other words, it must be evident from the register which contractual agreement regarding the use of ICT services provided by third-party providers relates to which financial entity. If this is not possible, the AFM expects the register of information to be submitted to it at the level of the individual entity or at sub-consolidated level.

Does submitting a consolidated register of information relieve us of the obligation to maintain an up-to-date register at individual and sub-consolidated level?

No, financial entities must always maintain an information register at both individual and (sub)consolidated levels.

A distinction must be made between the obligation to maintain and update (i.e., maintain) a register of information (ROI) on the one hand, and the obligation to provide the ROI to the competent authorities on the other.

The first obligation applies to all financial entities and means that they must maintain and update an ROI at the level of the entity, as well as at sub-consolidated and consolidated level. The second obligation entails that financial entities must make their full ROI, or specific parts thereof upon request, available to the competent authority.

What does the AFM do with the data from the register of information?

The register of information is requested annually so that the ESA’s can determine which ICT service providers should be placed under supervision as critical ICT service providers. After we have received the registers, we will forward the registers of information to the ESA’s. Additionally, we may use the information for our supervision of the financial entities that fall under DORA.

Learn more

The AFM regularly communicates about relevant developments concerning DORA. More information about DORA can be found at our webpages on DORA.

Last modified: July 1, 2025