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For consumers

The Dutch Authority for the Financial Markets (AFM) is responsible for supervising the operation of the financial markets. We aim to contribute to the efficient operation of these markets.


Perhaps you are dissatisfied with services of a bank, insurer or another financial institution. If this is the case you can submit a complaint. 

Financial advice

Make sure you know your rights and if you think it's all too complicated, then get the right advise from an authorised firm or person