Contact the InnovationHub

You can ask your question by using the contact form. We also refer you to the FAQs and the information on licensing. This may be the easiest way to find an answer to your question.

Contact form

If you have any questions on supervision policies, legislation and regulations pertaining to innovative financial products and services and you’ll like to be in touch with the InnovationHub, you can contact us by filling in the contact form.

Next steps

If we invite you to our offices, or contact you by telephone or email after receiving your question, it will be very helpful if you ask yourself the following questions beforehand.

  • In which way is your financial product or service or business model innovative relative to existing financial products, services or business models?
  • Can you give us a clear description of the characteristics of your financial product, service, or business model?
  • Which rules do you think will be applicable to your financial product, service or business model?


We aim to respond to your questions within two business days. The level of detail of our answer depends on the nature of your question. If a simple answer suffices, we may contact you by telephone or email. Otherwise, we will invite you to discuss your question in the AFM's or DNB's offices.

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