Rights
"Consumers have to be able to rely on financial enterprises acting decently and honestly."
Before you purchase a financial product you need to know who you are doing business with. You can see whether a provider have a licence under ‘Check your provider’. Under ‘Protective measures’ you can read about how your money is protected at the bank. You can read about the information that financial enterprises have to provide you with in the ‘The right information’ section. You can also find out there how you can make sure you are getting the right advice. Under ‘Appropriate services’ you can find out why it is important to inform an advisor about your situation.
Your rights are laid down in laws and rules. The AFM supervises compliance with these laws. This section also contains information on the role of the AFM.